About Us

We are an insurance broker who have been an industry leader since our founding in 2002. We provide insurance and advice to businesses, clubs, charities and associations on a commercial basis and for those customers arranging travel in UK and abroad.

We pride ourselves in providing in-depth, honest cover combined with a unique broking service to deliver insurance at the right price for our many clients and customers.

We are a friendly and personal team based in Haslemere, Surrey made up of experts in the field. MPI has a close relationship with our underwriters, claims and assistance companies in order to offer our clients a reliable and rewarding experience.

Our Vision

“To constantly adapt and develop new brands for our ever-growing consumer base in order to continue to be a prominent leader and innovator in insurance for the travel sector”

Our Mission

“To provide our business clients and retail customers with reliable insurance combined with excellent service and expertise”

Our Values

“We believe that honesty, reliability and integrity are of the utmost importance. Our range of insurance policies are created on these fundamental beliefs. We work with underwriters and other service providers who share these values."

Meet The MPI Team

Michael Pettifer

Managing Director

The founder’s extensive experience in the insurance industry includes holding several senior travel insurance positions and a personal specialism in ski insurance. With his background, Michael is able to adapt quickly and positively to changing situations and market issues.

As a Lloyd’s broker for much of his career, Michael has a significant understanding and deep knowledge of the market and is often approached by the media and trade for comment on insurance matters. He serves on the committee of the Association of Travel Insurance Intermediaries, which enables him to stay well abreast of current issues and is a Fellow of the Institute of Travel and Tourism.

Catherine Lowe

Sales and Marketing Director

Spent a season snowboarding in New Zealand as part of her three year travels. Now, mostly based in the office, but when she’s good, you may occasionally see her at a ski or sailing event that MPI sponsor!

Nicky Williams

Sales and Social Media

Recent graduate who has moved back to England after living in snowy Canada for the past twelve years. Loves working with people and hopes to one day complete her MBA.

Emma Cook


When not crunching numbers, enjoys dress-making, reading and relaxing with her family at her holiday home by the coast.

Caroline Stuart-Taylor


Was Managing Director of the Ski Club of GB for over 10 years and is still currently leading Ski Club parties.

Gary Stock

Claims Manager

Lives and breathes insurance and was once seen as a baby holding a policy wording. Rumour has it his first word spoken was ‘claim’. Has spent most of his adult working life in travel claims however when he does take a break from it all, he enjoys spending time at home with his wife and children.

Kim Kemp

Compliance, Claims and General Office Support

Loves to ski but now spends more time in the bars up the mountains than skiing down the mountains. Favourite ski resort is Vale USA. Hobbies at home include walking her Labradoodle called Dave.

Julia Foster

Secretary to MD

Coming from a background in travel, she is a lover of the sun rather than snow and is always looking ahead to the next holiday!  Outside of work she can be seen organising and frequenting many WI events, singing in a local jazz choir and helping front of house and backstage for a local Am Dram group.  She has also been spotted sporting a bright green crocodile costume for the Peter Pan panto!


MPI Brokers Head Office
West House, 19-21 West Street
Haslemere, Surrey, GU27 2AB
United Kingdom

Contact Us
For corporate calls - 01428 664265

Copyright © 2002- MPI Brokers.
All rights reserved.


Michael Pettifier Insurance Brokers Ltd. trading as MPI Brokers, Mind The Gap Year, MPI Don’t Stop Me Now and Douglas Cox Tyrie is authorised and regulated by the Financial Conduct Authority FCA number 308481