Jobs at MPI

Interested in working for MPI in Haslemere?

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Personal Assistant/Administrator

Job Description

Job Title: Personal Assistant/Administrator
Reports to: Managing Director
Hours: Monday to Friday, 9am to 5.30pm, 37.5 hours per week. Will involve some weekends.

Summary of Role

  • To provide a secretarial role to the MD
  • To handle administration claims
  • To attend trade and public shows – amount two a year


Claims Administration

  • To be responsible for the administration of insurance claims and bordereaux
  • Ensuring all details are added correctly onto our claims system
  • To ensure that claims are dealt with successfully in a timely manner
  • Assist with claims related projects, as required e.g. design of claim forms


  • Manage MD’s emails and correspondence
  • Arranging appointments and responsible for the MD’s diary
  • Organise travel arrangements for MD and other staff; produce itineraries
  • Preparation of emails, minutes of meetings and follow ups
  • Assist with sales calls and queries from customers


  • Excellent communication skills both written and verbal, including good quality English grammar.
  • Excellent organisational and planning skills, with the ability to prioritise workload.
  • Excellent customer service approach on the phone, in writing and in person.
  • Confident telephone manner.
  • Excellent IT skills and knowledge of MS Office applications including word and excel and powerpoint
  • High attention to detail, ensuring accuracy at all times
  • A professional approach, with the ability to use initiative and resolve issues proactively
  • Ability to remain calm and work unsupervised and perform under pressure
  • Proactive, can-do manner and willing to be adaptable.


  • Good level of administrative ability
  • Experience of having worked in a customer service environment
  • A good standard of education with the ability to produce quality emails and letters
  • Experience of working in a team environment


MPI Brokers Head Office
West House, 19-21 West Street
Haslemere, Surrey, GU27 2AB
United Kingdom

Contact Us
For corporate calls - 01428 664265

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All rights reserved.


Michael Pettifier Insurance Brokers Ltd. trading as MPI Brokers, Mind The Gap Year, MPI Don’t Stop Me Now and Douglas Cox Tyrie is authorised and regulated by the Financial Conduct Authority FCA number 308481