Job Description

Job Title: Sales and Marketing Assistant
Reports to: Sales and Marketing Manager (SMM)
Hours: Monday to Friday, 9am to 5.30pm

This role will involve a few weekends for sponsorship events and trade fairs in UK and possibly abroad.

Role Summary

• Supports the Sales and Marketing Manager in managing all renewal administration and corporate insurances including new business. Helps maintain client relations with current and prospective customers and provides marketing and social media support to the Company.

Responsibilities

This list of duties is not exhaustive, and the post holder may be asked to carry out other duties through discussion with SMM

• Assist the SMM with the renewal process for corporate insurances and new business
• Manage all aspects of corporate insurance administration
• Manage affiliate prospective communications, alongside SMM
• Monitor affiliate websites for MPI presence, accuracy and compliance, including suggestions to make more effective
• Assist in medical screening data input and filing
• Answering sales calls alongside SMM and deal with current and prospective customer queries in a timely and effective manner
• To support marketing and social media activities, including marketing campaigns, PR, promotion, and e-shots, as required
• Provide customer service/sales support to current and prospective customers relating to Retail (Business to Consumer) Sales.
• Answer general telephone queries and deal with customer emails across the business, in a timely and effective manner, researching answers, if required
• Participate in trade fairs, as required
• Assist with sales filing duties
• Any other customer service or administrative duties as required
• Ensure keep own continuous professional development (Continuing Professional Development "CPD" – minimum of 35 hours a year) up to date in MPI HR system BreatheHR

Skills

• Excellent communication skills, on the telephone, in writing and in person
• Excellent customer service approach
• Confident telephone manner
• Excellent attention to detail
• Well organised with the ability to handle multiple projects at once, prioritise tasks and adapt to fluctuating workload
• Proactive, can-do manner
• Good IT skills and working knowledge of Microsoft Office applications

Experience

• Demonstrable experience of working in a customer service environment is essential
• Demonstrable experience of a good level of administrative ability is essential
• Familiarity with skiing, snowboarding or sailing in order to build relationships with customers is a bonus but not essential
• Previous experience working in a small company or an understanding of the challenges of working in a small but rapidly growing company environment
• A good standard of education
• Experience of working in a team environment
• A basic understanding of various medical conditions may be beneficial to this role but is not necessary

If you are interested in applying for this position please complete the application form below and return it to along with your current CV: