Policy Wording Made Simple

We have shown below three basic principles of Travel Insurance, how the policy works, and the method used for paying claims...

We will pay - This describes what the underwriters will pay for following certain circumstances, for example, the emergency medical expenses following a ski injury. This is also known as the 'provisions' of the policy.

We will not pay - This describes what underwriters will not pay for, for example, Hang Gliding. This is also known as 'exclusions'.

Conditions - This is what your customer must do following an event in order for a claim to be considered. For example, your customer must obtain a Property Irregularity Report from an airline in the event of delayed baggage.

There are two ways of paying a claim...

Indemnity - This puts the customer back into the financial position they were in before the loss occurred (less any excess).

Benefit - Your customer may claim a benefit under some sections of a Travel Insurance policy. For example if you go to hospital and stay for one or more nights under most policies there is a section which provides a daily payment for having been in hospital. There are other sections which are paid as a benefit, for example Personal Accident.


MPI Brokers Head Office
West House, 19-21 West Street
Haslemere, Surrey, GU27 2AB
United Kingdom

Contact Us
For corporate calls - 01428 664265

Copyright © 2002- MPI Brokers.
All rights reserved.


Michael Pettifier Insurance Brokers Ltd. trading as MPI Brokers, Mind The Gap Year, MPI Don’t Stop Me Now and Douglas Cox Tyrie is authorised and regulated by the Financial Conduct Authority FCA number 308481