This is a guide to help you perform your job as a Representative of your Tour Operator. In no circumstances should you make any promise that an event or loss is covered as we will then have to pay it even if there are particular circumstances that mean it is not covered. Should this happen, you or your employer may become liable.
The boxes below describe various situations you may encounter. Please click at the foot of each box to view more information.
Major Medical Incident
A serious injury or illness involving admission to hospital
